- Greet and welcome guests warmly, ensuring a professional and friendly experience.
- Serve guests courteously, maintaining high service standards at all times.
- Take direct feedback from guests on food, service, and overall experience; resolve complaints promptly.
- Maintain in-depth knowledge of menus and ensure consistency in service quality.
- Achieve sales targets through suggestive selling, up-selling, and maintaining APC.
- Adhere to grooming and hygiene standards; keep work areas clean at all times.
- Work as part of a team, promoting teamwork and professionalism.
- Follow all organizational policies related to hygiene, fire, safety, and health.
- Attend training sessions and perform additional duties assigned by seniors.
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